We're passionate about delivering great experiences to the humans who use AI products.
We started Brixo because of a pain we felt and heard again and again: teams building incredible AI products with limited visibility into what their customers were actually experiencing.
AI products are built on conversations and experiences, not clicks. But the analytics tools most teams rely on were designed for a different era, one of page views, funnels, and button taps. That mismatch leaves product teams flying blind, engineering teams drowning in ad-hoc reporting requests, and business teams guessing at what's working.
Brixo understands what makes your product unique, captures every interaction with your customers, structures the data, and delivers insights to your team to help deliver the best possible product.
Our Principles
Outcomes over engagement
We measure whether customers succeed, not whether they click.
Signal over noise
We surface what matters and filter out what doesn’t. Your team’s attention is valuable.
Evidence over opinion
Every insight is grounded in data you can see and verify. No black boxes, no hand-waving.
Our Values
Clarity over complexity
AI generates massive amounts of data. Our job is to make it simple, actionable, and impossible to misread.
Customer obsession, one layer deeper
We don’t just help teams understand their customers. We help them understand what their customers are trying to accomplish — and whether they got there.
Build what earns trust
We handle sensitive customer conversations. That shapes every decision we make, from how we store data to how we surface insights.
Ship and learn
We don’t wait for perfect. We ship, listen to what the data tells us, and improve relentlessly. Progress compounds.
Default to action
Hard problems don’t get solved in planning docs. We bias toward building, testing, and iterating in the real world.
Raise the bar
The analytics tools built for the last era aren’t good enough for this one. We’re not here to iterate on what exists. We’re here to define what comes next.
We're hiring
We're a small team solving a big problem. AI is changing how products work, but the tools for understanding those experiences haven't caught up. If that gap bothers you as much as it bothers us, we should talk.
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