Your customers are telling you how they feel. But it's buried in conversation logs.
Brixo gives Sales and CS account-level visibility into the AI experience: churn risks, expansion signals, buying intent, and real customer health data, available for every account, updated continuously.
GTM teams are flying blind on AI product experience. Brixo changes that.
Your customers interact with your AI product every day, and you have no way to see how those interactions are going, which accounts are getting value, and which ones are quietly struggling. By the time you find out, it's a support ticket, a tough renewal, or a lost deal.
How Brixo works for GTM.
Account-level experience intelligence
Every AI interaction mapped to real accounts and users. See what each customer is experiencing, not just whether they logged in. Know the difference between an account that's active and an account that's succeeding.
TechCorp Inc.
ID: TECHCORP-INC
86
Health Score
Users
9
Conversations
7
Insights
5
Issues
2
What Are Users Trying to Do?
| Intent | % of Convos | Resolution |
|---|---|---|
| Workspace Setup | 29% | 72% |
| Collaboration | 29% | 90% |
| Page Nesting | 14% | 74% |
| Permissions | 14% | 70% |
Churn risk, surfaced early
Friction patterns, sentiment drops, unresolved goals, repeated errors. Brixo flags accounts that need attention weeks before they escalate into a renewal conversation you're not prepared for.
| Account | Convos | Users | Issues |
|---|---|---|---|
LH LumaHealth Clinics | 10 | 4 | 5 |
DF DataFlow Systems | 36 | 10 | 4 |
OH OmniaHR | 14 | 5 | 4 |
AF ApexFin Banking | 22 | 6 | 3 |
TC TechCorp Inc. | 42 | 9 | 2 |
GG GreenGrid Energy | 27 | 7 | 2 |
BR BeaconRetail | 16 | 4 | 2 |
QL QuantumLabs AI | 11 | 3 | 2 |
NA NovaAnalytics | 31 | 6 | 1 |
HL Horizon Logistics | 18 | 5 | 1 |
Buying intent and expansion signals
Accounts getting heavy value from the AI product are your best upsell candidates. Brixo identifies who they are and routes the signal to the right rep while interest is still hot.
Usage up 85% — 3 new power users this week
Adopted 2 new features in 7 days — expanding use cases
Team size grew from 4 to 9 users — org-wide rollout likely
Positive sentiment trending up 30% over 14 days
Hit API rate limit 3x this week — outgrowing current plan
Revenue signals routed to your workflow
Account health alerts, buying intent notifications, risk flags, and weekly digests delivered to Slack, email, or your CRM. The right signal reaches the right person without anyone filing a ticket.
Churn risk detected — ApexFin Banking
Sentiment dropped 40% over 7 days. 3 unresolved issues flagged.
Weekly digest ready
5 new insights across 42 accounts. 2 critical patterns identified.
Expansion signal — TechCorp Inc.
Usage up 85% this week. 3 new power users identified.
Friction spike — GreenGrid Energy
Error rate in onboarding flow increased 3x since yesterday.
What this means for GTM teams.
Walk into every meeting knowing the account
Real experience data, not usage charts. Know how the POC is going before the customer tells you. See friction they’ve hit, goals they’ve accomplished, and sentiment trends over time.
Catch risk before it becomes churn
Stop discovering at-risk accounts after they’ve already decided to leave. Brixo alerts account owners when high-value customers show frustration, confusion, or declining outcomes.
Spot expansion opportunities in real time
Buying intent signals are happening inside your AI product right now. Without Brixo, they stay buried in conversation logs. With Brixo, they reach your sales team with full context.
No engineering dependency
The data comes to you. No tickets, no exports, no waiting on someone to pull a report. GTM gets the same depth of customer insight that product teams have, without needing to read a single log.
Built for GTM teams. Available today.
Connect your data and see which accounts are thriving, which need attention, and where your next expansion opportunity is. Minutes to set up. No engineering required.