Your AI product
analyst
An always-on agent that understands every conversation your AI product has with customers, structures what it finds, and tells you what matters before you think to ask.
How Brixo Agent works
Learns from every conversation
Every customer interaction analyzed, structured, and labeled automatically: topic, intent, sentiment, and outcome, mapped to real customers and accounts. No manual review. No SQL queries. No waiting on engineering.
2024-01-15T08:32:11Z conv_8x2k user_9182 sess_A payload={msg:"cant find the export button where is it",tokens:42}
2024-01-15T08:32:45Z conv_8x2k user_9182 sess_A payload={resp:"I apologize for the confusion. The export...",tokens:94}
2024-01-15T08:41:02Z conv_9p3m user_2847 sess_B payload={msg:"why does it keep saying insufficient permissions",tokens:38}
2024-01-15T08:41:33Z conv_9p3m user_2847 sess_B payload={resp:"This error typically occurs when...",tokens:112}
2024-01-15T09:12:08Z conv_3rw1 user_5541 sess_C payload={msg:"the onboarding step 3 is broken nothing happens",tokens:51}
2024-01-15T09:12:41Z conv_3rw1 user_5541 sess_C payload={resp:"I understand you're experiencing an issue...",tokens:88}
Acme Corp
Export button
Acme Corp
Permissions
Brightline
Onboarding step 3
Nova Health
Export formats
Brightline
Onboarding step 3
the export button isn't working i need to download this report before my meeting
I apologize for the inconvenience. Could you tell me which browser you are using so I can better assist you?
chrome. i tried refreshing. this is the third time this week
I understand your frustration. Please try clearing your cache and cookies.
that didnt work. i give up im going to screenshot it manually
Labels applied
Finds the patterns that might get missed
Your agent connects the dots across thousands of conversations to surface friction points, experience breakdowns, and emerging trends. Not dashboards to stare at. Prioritized insights delivered with the evidence behind them.
Ties everything to real accounts
Every insight is connected to a real customer. See which accounts are thriving, which are struggling, and which need attention this week. Know account health from actual experience data, not usage proxies.
Hi, I'm having trouble connecting to your API. I keep getting a 401 error when trying to authenticate. I've double-checked my API key but it still doesn't work.
Hello John! I'd be happy to help you with the API authentication issue. Could you confirm which environment you're trying to connect to — production or sandbox?
Thanks for the quick response! I'm trying to connect to production. We've been using the API for months without issues until yesterday.
| Account | Convos | Users | Issues |
|---|---|---|---|
LH LumaHealth Clinics | 10 | 4 | 5 |
DF DataFlow Systems | 36 | 10 | 4 |
OH OmniaHR | 14 | 5 | 4 |
AF ApexFin Banking | 22 | 6 | 3 |
TC TechCorp Inc. | 42 | 9 | 2 |
GG GreenGrid Energy | 27 | 7 | 2 |
BR BeaconRetail | 16 | 4 | 2 |
QL QuantumLabs AI | 11 | 3 | 2 |
NA NovaAnalytics | 31 | 6 | 1 |
HL Horizon Logistics | 18 | 5 | 1 |
Error spike: Onboarding step 3
23 conversations across 8 accounts this weekend
New pattern: Bulk editing requests
Trending up 40% this week across 14 accounts
Sentiment shift: Enterprise accounts
Positive trend detected after v2.3 release
Tells you before you ask
Your agent monitors continuously and alerts you when something changes: an error spike, a sentiment shift, a new friction pattern, buying intent from a key account. The right signal reaches the right team while it still matters.
What your agent delivers
In Brixo
Onboarding regression detected
Step 3 failure appeared in 23 conversations across 8 accounts this weekend.
Evidence
In Slack
🚨 Onboarding regression — Step 3
23 conversations flagged across 8 accounts this weekend. Acme Corp, Brightline, and Nova Health were each hit more than once.
I've already mapped the conversations and drafted a ticket. Ready when you are.
Every insight comes with the conversations behind it — in Brixo or in Slack. Read the summary and move on, or dig into the evidence.
Built for product teams
Your Brixo agent thinks like a senior product analyst. It understands conversations the way an experienced PM would, looking for patterns, connecting dots across accounts, and surfacing the insights that actually impact what you build.
Not another dashboard. A teammate that never stops watching.