ServiceNow
ServiceNow (NYSE: NOW) makes the world work better for everyone. Ourcloud-basedplatform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.
Founded
2004
Location
Santa Clara, CA
Employees
30841
Funding
Public
ServiceNow — Now Assist and AI Agents Dossier
Overview
ServiceNow builds the Now Platform, an enterprise cloud system that unifies workflows across IT, Customer Service, HR, Security, and Creator applications—positioning itself as “the AI platform for business transformation.” The company is publicly traded (NYSE: NOW), headquartered in Santa Clara, CA, and employs 30,000+ people globally.
What is Now Assist?
Now Assist is ServiceNow’s native generative AI layer embedded into the Now Platform. It brings summarization, content generation, recommendations, and agentic task execution into everyday workflows via the Now Assist panel, context menus, and Virtual Agent.
Where it Lives in the Platform
Core Capabilities
High-Value Use Cases
Who It’s For
Integrations and Extensibility
Administration, Governance, and Guidance
Release Highlights
Pricing and Trial
User Sentiment Snapshot
Pros:
Cons:
Fast Facts (SEO-friendly)
Additional Resources
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