Elise AI

Fixing housing and healthcare with agentic AI to improve how we live.

Real Estate AI Agents

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Location

New York, New York

Employees

417

Funding

$250M

EliseAI: Company Dossier and Product Overview

Summary

**EliseAI** (formerly MeetElise) is a New York–based software company that builds conversational and agentic AI for the housing and healthcare industries. Its platform automates lead response, tour booking, resident support, maintenance triage, and contact center workflows across SMS, email, web chat, and voice. The company began in multifamily leasing and expanded into patient access with **HealthAI**. EliseAI integrates with major property management systems (PMS), runs 24/7, and pairs an AI assistant with an operator console and CRM to capture, route, and resolve high-volume requests.

Website: [EliseAI](https://www.eliseai.com/)

Industries: Multifamily, single-family, student housing, healthcare

Channels: Voice, SMS, email, web chat

Core products: AI Assistant, [VoiceAI](https://www.eliseai.com/voiceai), [EliseCRM](https://www.eliseai.com/elisecrm), [HealthAI](https://www.eliseai.com/healthai)

Platform overviews: [Housing platform](https://www.eliseai.com/platform-overview), [HealthAI](https://www.eliseai.com/healthai)

“Talk to Elise” demo: [Meet Elise](https://www.eliseai.com/meetelise)

What EliseAI Does

EliseAI delivers an end-to-end automation layer for leasing and patient access:

**Lead capture and instant response** across ILS, websites, and ads

**Tour booking** with calendar sync for onsite and self-guided tours

**Resident support** for FAQs, renewals, delinquency nudges, and payment reminders

**Maintenance triage** with categorization and work order creation (see [Maintenance](https://www.eliseai.com/maintenance))

**Contact center deflection** and missed-call reduction via [VoiceAI](https://www.eliseai.com/voiceai)

**Healthcare patient access** including intake, insurance, scheduling, reminders, and call handling via [HealthAI](https://www.eliseai.com/healthai)

The platform operates 24/7 across voice, SMS, email, and web chat, integrates with major PMS and ecosystem tools, and provides an operator console and CRM for teams to supervise, configure, and measure performance.

Product Suite

**AI Assistant**: Conversational and agentic workflows for leasing, resident services, and patient access.

**VoiceAI**: Inbound/outbound call handling, routing, and deflection for leasing and resident calls; also used for healthcare contact centers .

**EliseCRM**: CRM and operator console for centralized leasing and resident engagement .

**HealthAI**: Patient scheduling, intake, reminders, and front-desk automation with HIPAA controls .

Supporting capabilities:

Knowledge system tuned to policies, inventory, and property/clinic rules

Flows for renewals, delinquency, maintenance, and resident FAQs

Centralized routing, escalation, and reporting for operations teams

Integrations and Ecosystem

**Property management systems & CRMs**: Broad PMS coverage positioned on the site .

**Website and marketing partners**: Example partner, Repli, for rapid chat deployment .

**Calendars and telephony**: Implied by tour scheduling and VoiceAI features on product pages.

Security, Privacy, and Compliance

EliseAI provides a dedicated Trust Center detailing security practices and compliance relevant to housing and healthcare, including HIPAA controls for HealthAI. See the [Trust Center](https://trust.eliseai.com/controls) for current policies and certifications.

Industries and Ideal Customers

Multifamily property managers, operators, and owners

Single-family and student housing operators

Centralized leasing and resident services teams

Healthcare provider groups and clinics seeking patient access automation

Common Use Cases

Lead capture and instant response

Tour scheduling and calendar sync (onsite and self-guided)

Resident FAQs, renewals, delinquency outreach, and payment nudges

Maintenance triage and work order creation

Contact center deflection and call handling via [VoiceAI](https://www.eliseai.com/voiceai)

Patient scheduling, intake, reminders, and call handling via [HealthAI](https://www.eliseai.com/healthai)

Customer Sentiment Snapshot

Highlights from public reviews and community discussions:

Pros

Fast, accurate lead response; strong tour scheduling and follow-up

Time savings for leasing teams with effective automation

Voice coverage reduces missed calls and handles high inbound volume

Useful for renewals, delinquency nudges, and common resident questions

Broad ecosystem integrations and implementation guides

Sources: [G2 product reviews](https://www.g2.com/products/eliseai/reviews), [G2 seller page](https://www.g2.com/sellers/eliseai), [VoiceAI](https://www.eliseai.com/voiceai), [Reddit Property Management thread](https://www.reddit.com/r/PropertyManagement/comments/1gdzk7d/anyone_here_using_eliseai/), [Yardi Integration Guide](https://support.meetelise.com/hc/en-us/articles/30866986147597-EliseAI-Yardi-Integration-Guide)

Cons (considerations)

Residents may get frustrated on complex/edge cases or unclear phrasing; requires tight configuration

Needs careful setup and ongoing tuning to avoid escalation loops

Public pricing is not transparent; trial availability unclear on official sources

Some commentary notes a demanding culture in sales/ops (not product-specific)

Sources: [Reddit Property Management thread](https://www.reddit.com/r/PropertyManagement/comments/1gdzk7d/anyone_here_using_eliseai/), [G2 product reviews](https://www.g2.com/products/eliseai/reviews), [Capterra listing](https://www.capterra.com/p/10013373/EliseAI/), [Reddit tech sales thread](https://www.reddit.com/r/techsales/comments/1n9ftyg/eliseai_anyone_familiar/)

Note: Community threads reflect individual experiences and may not represent all customer outcomes.

Pricing and Trials

No official free trial page is listed.

Pricing and pilot details appear to be sales-led. Request a demo via the [Contact page](https://www.eliseai.com/contact).

Third-party listings show inconsistent trial information; defer to EliseAI sales for authoritative pricing details.

Leadership and Company Facts

Name: **EliseAI** (formerly MeetElise)

HQ: New York, NY — 33 E 33rd St

Team size: ~417 employees (LinkedIn) — see [EliseAI on LinkedIn](https://www.linkedin.com/company/eliseai)

Leadership: CEO and Co-founder **Minna Song**; CTO and Co-founder **Tony Stoyanov**

Customers: Large multifamily operators and housing portfolios (multifamily, single-family, student); healthcare provider groups using HealthAI for patient access and contact center automation

Funding

2025: Raised a $250M Series E led by a16z; investor posts cite a $2.2B valuation

References: [a16z partner post](https://www.linkedin.com/posts/a16z_were-leading-eliseais-250m-series-e-activity-7363934903035432962-krEA), [Founder confirmation](https://www.linkedin.com/posts/minna-song_im-thrilled-to-share-that-eliseai-has-raised-activity-7363932948770791425-KD-9), [Valuation mention](https://www.linkedin.com/posts/cathylgao_250m-series-e-22b-valuation-led-by-activity-7363949131863633921-gTPn)

Notable Resources

[Homepage](https://www.eliseai.com/)

[Platform overview (Housing)](https://www.eliseai.com/platform-overview)

[HealthAI](https://www.eliseai.com/healthai)

[VoiceAI](https://www.eliseai.com/voiceai)

[EliseCRM](https://www.eliseai.com/elisecrm)

[Integrations](https://www.eliseai.com/integrations)

[Trust Center](https://trust.eliseai.com/controls)

[“Talk to Elise” demo](https://www.eliseai.com/meetelise)

[Yardi Integration Guide](https://support.meetelise.com/hc/en-us/articles/30866986147597-EliseAI-Yardi-Integration-Guide)

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