Guru

With Guru you can find, document, and share information instantly.

Workplace Agents

Visit Website

Founded

2013

Location

Philadelphia, PA

Employees

1,937

Funding

$68.9M

Guru: AI Knowledge Management Platform Dossier

Overview

**Guru** is an AI-powered knowledge management platform that unifies **enterprise search**, a **company wiki**, and an **intranet** into one product. Its core value is delivering **trusted, cited answers** inside the tools employees already use—reducing context switching and increasing confidence in answers via verified knowledge and permission-aware responses. Learn more on the [Guru site](https://www.getguru.com) and [features overview](https://www.getguru.com/features).

Provides cited answers with source links and permissions intact

Works across a web app, browser extension, and chat surfaces like Slack and Teams

Combines internal content and connected apps through enterprise search

Built-in verification workflows keep content fresh and trustworthy

Signature Capabilities

**AI Knowledge Agents:** Build role-based agents for answers, chat, research, and automation, each scoped to specific sources and use cases. Agents reference verified knowledge and always include citations. See [Knowledge Agents](https://www.getguru.com/features/knowledge-agents) and setup guides for [managing agents](https://help.getguru.com/docs/setting-up-and-managing-knowledge-agents) and [best practices](https://help.getguru.com/docs/best-practices-creating-knowledge-agents).

**Enterprise Search with Expert Verification:** Pull answers from tools like Box, Confluence, Dropbox, Google Drive, and more—combined with expert verification and citations for trust. Learn more in the [features overview](https://www.getguru.com/features) and [enterprise search blog](https://www.getguru.com/blog/introducing-enterprise-search-in-guru-combining-ai-with-expert-verification).

**Trust Layer:** Permissions, citations, verification workflows, audit trails, and analytics to govern answers at scale. See [features](https://www.getguru.com/features).

**Research Mode:** Optionally allow agents to blend internal knowledge with web results for broader context. See [best practices](https://help.getguru.com/docs/best-practices-creating-knowledge-agents).

**Surfaces Where You Work:** Web, browser extension, Slack, and Microsoft Teams. See [Slack search](https://help.getguru.com/docs/searching-guru-in-slack) and [features](https://www.getguru.com/features).

AI Knowledge Agents (How It Works)

Create **role-based, scoped agents** tied to collections and sources

Deliver **cited, permission-aware responses** with auditability

Enable **Research Mode** to extend beyond internal content when appropriate

Admins configure agents in the app under Manage > Knowledge Agents. See the [setup guide](https://help.getguru.com/docs/setting-up-and-managing-knowledge-agents).

Integrations

**Chat & Collaboration:** [Slack](https://help.getguru.com/docs/searching-guru-in-slack), [Microsoft Teams](https://www.getguru.com/features)

**Content & Storage:** [Google Drive](https://www.getguru.com/blog/introducing-enterprise-search-in-guru-combining-ai-with-expert-verification), [Confluence](https://www.getguru.com/integrations/confluence), [Box](https://www.getguru.com/blog/introducing-enterprise-search-in-guru-combining-ai-with-expert-verification), [Dropbox](https://www.getguru.com/blog/introducing-enterprise-search-in-guru-combining-ai-with-expert-verification)

**CX & CRM:** [Zendesk](https://www.getguru.com/features), [Salesforce](https://www.getguru.com/features)

**Browser Extension:** Streamlined workflows in Chrome. See [features](https://www.getguru.com/features).

Primary Use Cases

**Tier 1 Support:** Cited answers in Slack/Teams; SOP decision trees for fast resolutions. See [features](https://www.getguru.com/features).

**Sales Enablement:** Battlecards and messaging surfaced in CRM and chat with verified updates. See [site](https://www.getguru.com).

**Onboarding & HR:** Policy hubs, checklists, and AI Q&A for new hires. See [features](https://www.getguru.com/features).

**IT & Engineering:** Searchable runbooks, internal docs, and help desk knowledge with decision flows. See [features](https://www.getguru.com/features).

**Company Intranet:** Announcements, org info, and searchable policies with governance. See [features](https://www.getguru.com/features).

Who It’s For

Support, Success, and Operations teams needing fast, cited answers

Sales enablement teams requiring competitive intel and product knowledge in CRM and chat

HR/People teams managing policies, onboarding, and SOPs with verification

IT/Engineering teams centralizing runbooks and internal documentation

Organizations seeking enterprise search plus a governed wiki with audit trails

Customer Sentiment (Pros and Cons)

Pros:

**Easy to use**, quick to find answers; strong day-to-day utility and low lift to implement per [G2 reviews](https://www.g2.com/products/guru/reviews) and [seller page](https://www.g2.com/sellers/guru)

**Centralizes knowledge** and surfaces it where people work; saves time searching per [G2](https://www.g2.com/sellers/guru)

**Intuitive UI**; simple to create, organize, and share content; good cross-department collaboration per [Capterra reviews](https://www.capterra.com/p/224830/Guru/reviews/) and [additional Capterra feedback](https://www.capterra.ca/reviews/145390/guru)

Positive comparisons for knowledge sharing in some [G2 comparisons](https://www.g2.com/compare/guru-vs-haystack-2024-05-28)

Cons:

**Search relevance can feel picky**; queries may need specificity per [Capterra comments](https://www.capterra.com/p/224830/Guru/pricing/)

**Pricing sensitivity for smaller teams** in some reviews per [G2](https://www.g2.com/products/guru/reviews) and [Capterra](https://www.capterra.com/p/224830/Guru/)

Teams sometimes weigh Guru vs existing stacks like Notion or SharePoint due to migration effort and preferences per [Reddit discussions](https://www.reddit.com/r/sales/comments/1b2i5rw/do_you_prefer_notion_or_guru_for_your_knowledge/) and [SharePoint thread](https://www.reddit.com/r/sharepoint/comments/15n541f/help_using_sharepoint_365_as_a_knowledge_base_or/)

Governance, Analytics, and Trust

**Verification workflows** with automated reminders to subject matter experts

**Permissions and audit history** for compliance and accountability

**Analytics** to track usage, knowledge gaps, and content freshness

Details in the [features overview](https://www.getguru.com/features).

Pricing and Free Trial

A **30-day free trial** is listed, with **usage-based AI packaging** across plans and enterprise options. See the [pricing page](https://www.getguru.com/pricing) for current details.

Company and Leadership

**HQ:** Philadelphia, PA, USA. See [About](https://www.getguru.com/about).

**Leadership:** CEO Rick Nucci; CTO Mitch Stewart. See [About](https://www.getguru.com/about).

**Funding:** Publicly announced [Series B](https://www.getguru.com/blog/guru-secures-25m-series-b-funding) and [Series C](https://www.getguru.com/blog/guru-closes-30-million-series-c-funding-led-by-accel).

Social presence: [LinkedIn](https://www.linkedin.com/company/getguru)

Competitive Context

Buyers commonly compare Guru to Notion, Confluence, Slab, intranet platforms, and enterprise search vendors. Guru differentiates on:

**Verified, permission-aware AI answers** with citations

**Governance features** (verification, auditability, permissions)

Strong **enterprise search + wiki** combination

Explore [features](https://www.getguru.com/features) and the [enterprise search overview](https://www.getguru.com/blog/introducing-enterprise-search-in-guru-combining-ai-with-expert-verification).

Quick Facts

What it is: AI-powered enterprise search, wiki, and intranet with verified, cited answers. See the [Guru homepage](https://www.getguru.com).

Signature feature: Role-based [Knowledge Agents](https://www.getguru.com/features/knowledge-agents) for answers, chat, research, and automation.

Trust layer: Verification, permissions, citations, and audit trails. See [features](https://www.getguru.com/features).

Research mode: Blend internal knowledge with web results when enabled. See [best practices](https://help.getguru.com/docs/best-practices-creating-knowledge-agents).

Surfaces: Web app, browser extension, [Slack](https://help.getguru.com/docs/searching-guru-in-slack), and [Microsoft Teams](https://www.getguru.com/features).

Integrations: [Salesforce](https://www.getguru.com/features), [Zendesk](https://www.getguru.com/features), [Confluence](https://www.getguru.com/integrations/confluence), [Google Drive](https://www.getguru.com/blog/introducing-enterprise-search-in-guru-combining-ai-with-expert-verification), [Box](https://www.getguru.com/blog/introducing-enterprise-search-in-guru-combining-ai-with-expert-verification), [Dropbox](https://www.getguru.com/blog/introducing-enterprise-search-in-guru-combining-ai-with-expert-verification).

Free trial: [30-day trial](https://www.getguru.com/pricing).

Customer value: Faster, cited answers in chat and search; less context switching. See [features](https://www.getguru.com/features).

Governance: Analytics, change logs, verification reminders. See [features](https://www.getguru.com/features).

Helpful Links

Product and Features: [Guru homepage](https://www.getguru.com) | [Features](https://www.getguru.com/features) | [Knowledge Agents](https://www.getguru.com/features/knowledge-agents)

Guides: [Set up Knowledge Agents](https://help.getguru.com/docs/setting-up-and-managing-knowledge-agents) | [Best practices for agents](https://help.getguru.com/docs/best-practices-creating-knowledge-agents) | [Search in Slack](https://help.getguru.com/docs/searching-guru-in-slack)

Case Context: [Enterprise search + verification](https://www.getguru.com/blog/introducing-enterprise-search-in-guru-combining-ai-with-expert-verification)

Company: [About](https://www.getguru.com/about) | [Pricing](https://www.getguru.com/pricing) | [Series B](https://www.getguru.com/blog/guru-secures-25m-series-b-funding) | [Series C](https://www.getguru.com/blog/guru-closes-30-million-series-c-funding-led-by-accel) | [LinkedIn](https://www.linkedin.com/company/getguru)

Reviews and Comparisons: [G2 Reviews](https://www.g2.com/products/guru/reviews) | [G2 Seller](https://www.g2.com/sellers/guru) | [Capterra Reviews](https://www.capterra.com/p/224830/Guru/reviews/) | [Capterra Pricing Feedback](https://www.capterra.com/p/224830/Guru/pricing/) | [G2 Comparison](https://www.g2.com/compare/guru-vs-haystack-2024-05-28) | [Reddit: Notion vs Guru](https://www.reddit.com/r/sales/comments/1b2i5rw/do_you_prefer_notion_or_guru_for_your_knowledge/) | [Reddit: SharePoint](https://www.reddit.com/r/sharepoint/comments/15n541f/help_using_sharepoint_365_as_a_knowledge_base_or/)

Related Companies

Adept

At Adept, we are building a future where AI helps every employee focus on meaningful work. We envision a workplace where our time is mainly spent on collaboration, creativity, and strategic decision-making. In today's digital landscape, Adept seamlessly integrates into existing workflows and business processes, executing tasks across the software tools and systems employees use every day. Powered by our best-in-class proprietary model, our tool navigates systems to extract, transform, and populate information into forms, websites, and SaaS applications reliably at scale, all while adhering to a company’s business rules and processes. With Adept completing these manual, repetitive workflows, employees can use the gift of time to focus on more strategic work. Companies can rest easy knowing that processes are being executed exactly the way they want, every time. Adept is the enterprise AI tool that powers your workforce.

Alation

Alation is the data intelligence company. Nearly 600 global enterprises — including 40% of the Fortune 100 — rely on Alation to realize value from every data and AI initiative. Customers such as Cisco, DocuSign, Nasdaq, and Pfizer trust Alation’s platform for self-service analytics, cloud transformation, data governance, and AI-ready data, fostering data-driven innovation at scale. Headquartered in Redwood City, California, Alation has been recognized five times by Inc. Magazine as one of the Best Workplaces. To learn more, visit www.alation.com.

Character.AI (Enterprise)

Character.AI isn’t just another AI chat app—it’s an infinite playground for your imagination, creativity, and exploration. Dive into immersive conversations, create your own AI chatbots, and join a vibrant community of creators.

Cogram

From AI-assisted project proposals and automatic meeting minutes to AI mail management and site reports, Cogram keeps your projects on schedule, within budget, and out of disputes.

Contextual AI

Contextual AI provides a complete, modular development platform for building enterprise AI agents that delivers exceptional accuracy out of the box. We fill the gap between the unique AI experience needed for each organization and the massive volumes of enterprise data needed to fuel those experiences. We call this the context layer. With Contextual AI, AI teams can scale faster, build more efficiently, and focus on shipping AI agents—not RAG infrastructure. Fortune 500 companies, such as HSBC, Qualcomm, and Advantest rely on Contextual AI to boost productivity for thousands of their subject-matter experts. You can learn more and explore open roles at contextual.ai

Coveo

Coveo is the leader in AI-Relevance, delivering best-in-class AI-search and generative experiences that maximize business outcomes at every point-of-experience.