ada CX
Ada is an AI customer service company making service extraordinary for everyone. A transformation partner and platform that helps enterprise companies deliver experiences people love by accelerating a businesses’ AI maturity and improving Agent performance. Since 2016, we've powered 5.5 billion interactions for brands like Square, YETI, and Monday.com, saving millions of hours.
Founded
2011
Location
Toronto, Canada
Funding
$197,250,000.00
Ada CX: AI Customer Service Agent for Enterprise-Grade Automation
Ada CX is a Toronto-based AI company specializing in autonomous customer service agents that resolve issues across chat, voice, email, and social channels. Founded in 2016 by Mike Murchison and David Hariri, Ada focuses on measurable resolution and deflection at scale for mid-market and enterprise brands. Customers include Square, YETI, Canva, and monday.com, with 5B+ automated interactions to date.
What Ada CX Does
Key Capabilities
Integrations
Who It’s For
Common Use Cases
Proof & Customers
Buyer Benefits (Per User Sentiment)
Considerations & Tradeoffs
Pricing and Trial
Notable News
Company Snapshot
Why Teams Choose Ada CX
For deeper evaluation, explore product details on the [platform page](https://www.ada.cx/platform/), review real-world outcomes in [case studies](https://www.ada.cx/case-studies/), and compare user sentiment on [G2](https://www.g2.com/products/ada-support-inc-ada/reviews) and [Capterra](https://www.capterra.com/p/164470/Ada-Support/).
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