Parloa
Parloa is a leading global AI company with a vision to make every customer interaction as easy as talking to a friend. We amplify the customer service experience with our AI Agent Management Platform. This enterprise-grade platform automates contact centers by leveraging the full power of generative AI safely & reliably in the context of consumer interactions. It combines highly-skilled personal AI agents that engage in natural and unique conversations with every customer, with AI assistance for human agents when they get on the line. Global brands trust Parloa to connect with their customers, ensuring they feel heard through exceptional experiences that increase satisfaction, encourage sales, and build loyalty. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald with offices in Berlin, Munich, and New York.
Founded
2018
Location
Berlin, Germany
Funding
$212,023,072.00
Parloa: Enterprise AI Voice and Chat Agents for Contact Center Automation
Overview
Parloa is an enterprise-grade AI Agent Management Platform built to automate customer service across voice and digital channels. Designed for large contact centers, Parloa enables teams to design, test, deploy, and govern AI agents with centralized controls, multilingual orchestration, and deep telephony integration. Founded in 2018 by Malte Kosub and Stefan Ostwald, the company is headquartered in Berlin with offices in Munich and New York. See the [company site](https://www.parloa.com/), [About](https://www.parloa.com/about-us/), and [LinkedIn](https://www.linkedin.com/company/parloa) for details.
What Parloa Delivers
Key Capabilities
Integrations and Ecosystem
Security and Compliance
Who It’s For
Sources: [Platform](https://www.parloa.com/platform/), [Integrations](https://www.parloa.com/platform/integrations/), [Trust Center](https://trust.parloa.com/)
High-Value Use Cases
Proof and Market Signals
Pricing and Trial
Why Enterprises Choose Parloa
Company Snapshot
Notable Considerations
Learn More
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